Returns & Exchanges
At Hi-Tech Pharmaceuticals, we strive for complete satisfaction with your fashion apparel and accessories. If your purchase doesn't meet your expectations, we offer a seamless return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Package and Ship
Securely pack the unworn items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.
- 4.Receive Refund
After our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.